Outdoor Shower Company, LLC guarantees 304 and 316 stainless steel products for a period of ten (10) years against faults in the material or construction, defect, or workmanship by the manufacturer. Chrome Plated Brass accessories are covered by the warranty for a period of two (2) years. The warranties begin on the date the product is delivered to the customer by an assigned carrier. The warranty does not include damage from freight carriers, faulty installation, failure to comply with cleaning and maintenance instructions, or freeze damage, and will become void if merchandise is damaged from misuse, improperly maintained or installed, or modified without the authorization from a licensed distributor. The warranties include replacement or repair of defective parts and an unconditional guarantee against manufacturing defects. The manufacturer will replace or repair at its own discretion any manufactured or supplied part found to be defective if the conditions are met. Any shipping fees associated with the return or replacement of merchandise covered by this warranty will be incurred by Outdoor Shower Company, LLC. We reserve the right to determine if damage to a unit or any parts is the direct cause of not complying with manufacturer’s guidelines.
WARNING: FREEZE DAMAGE is NOT covered by the warranty.